Last Updated: September 09, 2024

1. Introduction

Welcome to Ready2GoWebsite (“we,” “our,” or “us”). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website (ready2gowebsite.com) or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Billing address
• Payment information
• Company name (if applicable)
• IP address
• Browser type and version
• Operating system

2.2 Non-Personal Information

We may also collect non-personal information, including:

• Website usage data
• Aggregated user statistics
• Device information
• Referring website

3. How We Collect Information

We collect information through various methods, including:

• Direct submission through forms on our website
• Automated technologies such as cookies and web beacons
• Third-party sources, including payment processors and analytics providers

4. Use of Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process transactions and send transaction notifications
• To improve our website and services
• To send promotional materials and newsletters (with your consent)
• To respond to inquiries and provide customer support
• To comply with legal obligations
• To detect and prevent fraud or abuse of our services

5. Disclosure of Information

We may disclose your information to:

• Service providers and business partners who assist in operating our website and providing services
• Legal and regulatory authorities, as required by applicable laws
• Potential buyers or investors in the event of a merger, acquisition, or sale of assets
• Other third parties with your explicit consent

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account information: Retained for the duration of your active account and up to 24 months after account closure
• Transaction data: Retained for 7 years to comply with tax and accounting regulations
• Marketing preferences: Retained until you withdraw consent or request deletion

7. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Employee training on data protection and security practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and obtain a copy of your personal information
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your personal information
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the information provided in Section 13.

For California residents, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of personal information collected, sold, or disclosed, and the right to opt-out of the sale of personal information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. This includes:

• Essential cookies for website functionality
• Analytics cookies (we use Google Analytics)
• Advertising cookies for personalized marketing

You can manage your cookie preferences through your browser settings. We currently do not respond to Do Not Track (DNT) signals.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to these countries.

13. Legal Bases for Processing

We process your personal data on the following legal grounds:

• Consent: For marketing communications and certain cookies
• Contract: To provide our services and process transactions
• Legitimate Interests: To improve our services, prevent fraud, and ensure network security
• Legal Obligation: To comply with applicable laws and regulations

14. Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significant impacts on our users.

15. Social Media Features

Our website includes social media features, such as the Facebook Like button. These features may collect your IP address and the page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.

16. Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing questions regarding this Privacy Policy. You can contact our DPO at dpo@ready2gowebsite.com.

17. Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in accordance with applicable law.

18. Third-Party Service Providers

We use the following major third-party service providers to process your data:

• Google Analytics for website analytics
• Stripe for payment processing
• Amazon Web Services for data storage

19. International Data Transfers

When we transfer your data outside of your country of residence, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms.

20. Dispute Resolution

If you have a privacy-related complaint, please contact us first. If we cannot resolve the issue, you may have the right to lodge a complaint with your local data protection authority.

21. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@ready2gowebsite.com Phone: +91 7678503464

22. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

23. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.