Return & Refund Policy

Before you launch: this is a starting point generated when your store was created. Review every section, replace the placeholders with your own terms, and make sure it matches the law where you sell.

Return window

You can request a return within 7 days of delivery. Items must be unused, in their original packaging and with all tags attached.

How to start a return

1. Open your order under your orders.
2. Choose the item and tell us why you're returning it.
3. We'll confirm the pickup or share a return address.

Refunds

Once the returned item reaches us and passes a quick check, we refund to your original payment method within 5–7 business days. Bank posting times vary.

Damaged or wrong items

If something arrives damaged or isn't what you ordered, contact us within 48 hours with photos and we'll replace it or refund it in full — return shipping is on us.

Non-returnable items

Items marked non-returnable on the product page, and anything used, washed or altered, can't be returned unless they arrived faulty.